Shipping and Return Policy for Beyoncé Jewels
At Beyoncé Jewels, we strive to deliver your jewelry as quickly and safely as possible. Here are the details of our shipping policy:
1. Processing Time:
Orders are typically processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.
2. Shipping Methods:
We offer several shipping options, including:
– Standard Shipping (5-7 business days)
– Expedited Shipping (2-3 business days)
– International Shipping (delivery times may vary)
3. Shipping Costs:
Shipping costs are calculated at checkout based on your location and the selected shipping method.
4. Delivery Issues:
If your order does not arrive within the estimated delivery time, please contact us at [Your Email Address], and we will assist you in resolving the issue.
Return Policy
Your satisfaction is our priority at Beyoncé Jewels. If you are not completely satisfied with your purchase, please review our return policy below:
1. Return Eligibility:
Items can be returned within 30 days of receipt. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.
2. Return Process:
To initiate a return, please contact us at [Your Email Address] with your order number and reason for the return. We will provide you with instructions on how to return your item.
3. Refunds:
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days and will be credited to your original payment method.
4. Exchanges:
If you wish to exchange an item for a different size or design, please follow the return process above and place a new order for the desired item.
5. Non-Returnable Items:
Certain items, such as customized or final sale items, are not eligible for return. Please check the product description for specific return eligibility.
6. Shipping Costs for Returns:
Customers are responsible for return shipping costs unless the item is defective or the return is a result of our error. We recommend using a trackable shipping service for returns.
Contact Us
If you have any questions or concerns regarding our shipping and return policy, please feel free to reach out to us at:
Beyoncé Jewels
care@beyoncejewels.com
7340044885