International ordering and Shipping policy
International Shipping Terms and Services for Beyonce Jewels
Effective Date: 25-09-2024
Welcome to Beyonce Jewels! We are excited to offer international shipping for our sterling silver jewellery and natural gemstones. Please read our international shipping terms and conditions carefully.
1. Shipping Destinations
We ship to various countries worldwide. If your country is not listed at checkout, please contact us to inquire about shipping options.
2. Shipping Costs
Shipping costs vary based on the destination, weight of the package, and shipping method selected. You will see the total shipping charge at checkout before completing your order.
3. Processing Time
Orders are typically processed within 1-3 business days. Custom or personalized items may require additional processing time. You will receive a confirmation email with tracking information once your order has shipped.
4. Delivery Time
Estimated delivery times vary by destination:
- North America: 20-25 business days
- Europe:20-25 business days
- Asia: 15-20 business days
- Rest of the World: 25-30 business days
These are estimates and actual delivery times may vary due to customs processing, local holidays, or other factors.
5. Customs and Duties
- International orders may be subject to customs duties and taxes imposed by your country’s government.
- You are responsible for any additional charges that may occur during customs clearance.
- We recommend checking with your local customs office for more information on potential fees.
6. Tracking Your Order
Once your order has shipped, you will receive an email with tracking information. You can track your order on our website or through the shipping carrier’s site.
7. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us within 10 days of the expected delivery date. We will work with the shipping carrier to resolve the issue. However, we are not liable for packages lost or damaged after delivery confirmation.
8. Returns and Exchanges
International customers can return items within 15 days of receiving their order. All returns must be in their original condition. Please note that you are responsible for return shipping costs, including any customs fees.
9. Contact Us
If you have any questions or concerns regarding our international shipping policies, please contact us at:
Beyonce Jewels
care@beyoncejewels.com
7340044885